System for municipal companies (heating and water) allows to manage the municipal enterprise in a comprehensive way, because it consists of the following modules which perform a variety of tasks resulting from the specifics of the municipal enterprise:
All of these modules connect and exchange data with the ERP system, which we offer in two standards – typically Polish, based on the solution Impuls and the international, based on Microsoft Dynamics AX. Thanks to the strategy adopted, the technology and system architecture it is possible to integrate with any other ERP systems (example integrations made are SAP, Oracle E-Business Suite, and others).
The architecture of the solution applied allows implementation in small, medium and large companies and predisposes us as a partner for capital groups (e.g. SAUR, Veolia, Tauron or EON). Thanks to the modular construction of the system, we are the only ones on the market who do not require the Client to choose one accounting solution, but we let them choose the optimal standard for them or even remain with the currently used ERP system, changing only solutions for the sales and technical area. The Client can choose any solution and complement it with our modules.
The offered software package is a system that is very modern on the one hand, developed on the basis of leading technologies like Java, Oracle and ESRI. On the other hand, it is a mature system, working with dozens of large, medium and small Clients in a different functional area.
We especially emphasize that the system is created and developed by the team of specialists working with it often for more than 25 years. As part of the consolidation changes that took place on the Polish IT market, company changed, but the product line and people are still the same (having experience in the execution of dozens of complex implementations and constituting support for our group of Clients on a daily basis).
KOM-Media module is a modern system for performing billing sales, preparation and printing of agreements with recipients, recording of data and settlement parameters. The system has extensive reporting capabilities. The system allows i.a.:
Internet Customer Service Office is a module (web-based) which allows you to launch an online communication channel, which streamlines the process of customer service. The application offers two-way communication between the recipient and the company. It provides information about invoices and payments, agreements, collection points and readings, affairs and requests submitted by the client and many more. The application is integrated with other systems for customer service: the billing system Kom-Media, the system of document circulation Kom-Bok, the financial-accounting system. The application allows:
Kom-Bok is a specialist module supporting the flow of information and documents, which allows for continuous monitoring of the quality level of the provided services. Thanks to various functionalities, it allows for keeping records of counterparties, handling documents, in particular cos invoices, and invoicing of sales of services. Moreover, Kom-Bok was expanded by features to simplify the administration and operation of the system. The system enables i.a.:
Kom-Inkaso PRO is a reading system, allowing for collection and storage of readings both via radio, as well as traditionally through manual operation of the device by the operator. This system co-operates closely with Kom-Media in terms of the processes of acquisition of readings, invoicing and recording of cash payments. Thanks to online operation, this data can be immediately added to the billing system in the enterprise headquarters. The system allows i.a.:
Kom-Net system has modular build, it consists of the following parts: Kom-Net planning and settling repairs and investments, Kom-Net network management system, Kom-Net Water metering and Kom-Net GIS. Thus it can be implemented in phases and extended by new features, together with complementing data on network facilities.
Kom-Net planning and settling repairs and investments is a specialized solution that includes all the processes related to the proper operation and maintenance of the network. Thanks to the developed functionality it supports maintenance services for planning and settling repairs and investments. The system is prepared to support all processes related to the operation of the network. It is characterized by rich functionality, especially in the area of document handling, monitoring the implementation of investment plans and renovation, creating an investment or repair plan, applying changes in assets. The system is by standard integrated with the systems Kom-Media (billing) and Kom-Bok (Customer Service Office) and with the systems Microsoft Dynamics AX and Impuls BPSC.
The system allows to plan and settle repairs and investments, i.a.:
Kom-Net network management system is a specialized solution that includes all the processes related to the proper operation and maintenance of the network by using the records of facilities with technical data. The module Record of Technical Facilities of the Network allows to link very detailed data about network elements with the system for recording fixed assets. Its basic feature is to collect technical and operational data, manage equipment and technical documentation.
In the scope of network management, the system allows i.a.:
Kom-Net Water metering is a specialized solution that includes all the processes related to the proper operation and maintenance of water meters in the water supply network using the records of facilities with technical data. The system is integrated with industry applications for the collection, storage and transmission of data. The data (exchange operations, assembly, disassembly, legalization, expert reports, liquidation, transfer to the warehouse, transfer to the employee, etc.) recorded in Kom-Net is available from the files of water meters.
In the scope of water metering, the system allows i.a.:
Kom-Net GIS makes it possible to link data of network elements with the numeric map. This visualization will facilitate the location of the covered area on the map.
In the scope of GIS, the system allows i.a.:
The ERP system is software with modular construction, where each module provides full support for the relevant areas and processes in the company. The ERP system is designed for the comprehensive planning of resources of a company and their accounting for maximum efficiency. The main advantage that is ensured by the purchase and implementation of ERP software is standardizing IT solutions in the company. These systems ensure orderliness of business processes, optimization of costs and inventory, speeding up the exchange of information and improving communication – which significantly improves customer service and reduces order execution times.
Microsoft Dynamics AX is an innovative, comprehensive ERP solution, with built-in standard functional extensions for the following industries: professional services, manufacturing services, retail services or public administration. The solution enables companies operating on the national market and internationally, as well as in one location or in a geographically distributed structure, to work within a single solution. Microsoft Dynamics AX is available in over 40 languages and comprehensively supports, among others, the following business processes: Financial Management, Production, Sales, Purchase, Logistics, Project Management, Business Data Analysis, Reporting and much more.
Asseco Group, with huge experience of many years in the implementation of the Microsoft Dynamics AX system, has developed many additional features and modules dedicated to specific industries, which we supply to our Clients. One of the adjustments that have been carried out is a series of features dedicated to the Utility industry, to which we have been delivering the Microsoft Dynamics AX system since 2003.
The system for municipal companies (heating and water supply) is developed on the basis of cutting-edge technologies such as Java, Oracle and ESRI.
Asseco Data Systems S.A.
St. Jana z Kolna 11
+48 (58) 740 40 96
+48 (58) 740 40 97
+48 (58) 740 40 98
E-BOK – Internet Customer Service Office provides access to data 24 hours a day, 7 days a week, so that customers of municipal companies can check their data themselves, which saves time for employees of this company.
The system for municipal companies, thanks to six modules and dozens of features, provides the holistic and comprehensive management of the company and the provision of services to its customers at the highest level.
The system is equipped with dozens of features, which makes it extremely competitive with other similar products on the market.
Uniform IT solutions
Implementation of ERP software allows you to standardize solutions in the company. In addition, it provides orderliness for business processes, optimization of costs and inventory, speeding up the exchange of information and improving communication.
The system ensures the security of data stored in the system by using the latest tools for managing data security.
Simplification of processes
Thanks to the applied feature, the system provides maximum simplification of administrative processes. At the same time, it supports the flow of information and documents, which allows for continuous monitoring of the quality level of the provided services.
Our solutions are used by i.a.: