The most modern station in the country

The Municipal Transport Authority (ZTM)


Rzeszów transport center

The Municipal Transport Authority (ZTM) in Rzeszów is the entity responsible for the operation of public transportation within the city, including bus stations - both in terms of the building and the infrastructure at its disposal. Rzeszów's Local Bus Station is the largest interchange for public bus transportation in the Subcarpathian region. For both private and public carriers, it is the center of local, long-distance and international bus transportation.


Modernisation of the interchange bus station

The station building, as well as the bus stop platforms, had not been repaired for several decades; passengers did not feel safe there. The operation of a number of different carriers in the area, who often did not adhere to schedules, required the ordering and implementation of modern bus traffic management tools. ZTM in 2016 decided to launch a project to build a new 'Local Bus Station'. A consortium of Asseco Data Systems (ICT systems) and ML Systems (energy system) was responsible for the project. The main goal of the investment was to create an interchange that would provide passengers with safe and comfortable use of public bus transportation, both local and long-distance, and allow convenient access to the necessary passenger information.


Smart Interchange Management System

In response to ZTM's needs, Asseco has implemented an Interchange Management System. The system is a modular, coherent platform for facilitating the management of the interchange which allows automating a number of processes. For data security, the central software was installed on a computing cluster equipped with a backup system and data replication to another location. The system is managed from the operator station or remotely via the Internet. The station has been equipped with 3 monitors to facilitate the operator's work. It allows to simultaneously manage the correctness of the implemented courses, control the vehicles entering, being in and leaving the station square, and monitor the safety of travelers through the camera system. The software includes a module for creating and editing timetables. The system has defined all types of course markings included in the Decree of the Minister of Transport, Construction and Maritime Economy on timetables.

All bus stop stations have been equipped with two-sided LED variable message boards. The boards and screens inform passengers of the nearest courses within the entire interchange point. All boards are updated with information on delays, cancellations or changes of platform. For ease of use, each message has a colour assigned to the appropriate category (course running unchanged / delayed / platform change). Caring for people with disabilities, each platform board is equipped with a dedicated button that allows you to listen to the data currently on the board. Voice announcements are made automatically based on user-defined messages. It is also possible for the operator to make announcements using a microphone or to play music. Passengers can plan their own trip using the so-called 'info kiosk' installed at the transfer point.

Since the Interchange is a closed facility, where only carriers who have signed agreements with the facility manager are allowed to enter, a monitoring system was needed to properly charge for the use of the facility, or to report cases of unauthorised entry to the appropriate authorities. The installation of ANPR (license plate recognition) and AVIVA (vehicle category recognition) cameras made it possible to automate this process while obtaining evidence.

The building, platforms and maneuvering area have been covered by video surveillance. Bullet and fisheye cameras have been installed. In addition, 2 PTZ cameras have been installed to allow staff to track potential threats. The images from the cameras are recorded on the monitoring server for later use.

Key benefits

Comfort and safety of travelers and drivers

  • New passenger information standard;
  • Introducing the possibility of buying tickets from vending machines around the clock;
  • Monitoring of vehicles with verification of authorisation to enter the station;
  • Dynamice updates of the timetable;
  • Central supervision of the station's operation;
  • Security and analytics of collected data.

Project in numbers

  • 400 The daily number of implemented courses
  • 800 The maximum daily number of courses provided by the system
  • 36 The number of cameras installed
  • 26 000 m Metres of cabling used
  • 6 123 m2 the area of the Local Bus Station
  • 16 The number of months of the Project implementation time