Software for the
‍utilities sector

It supports billing sales, preparation and printing of contracts, and the recording of billing data and parameters. The system offers rich reporting capabilities.

Allows the launch of an online communication channel, which streamlines the customer service process. Enables two-way communication between the recipient and the company. It provides information about invoices and payments, contracts, collection points and readings, cases and applications submitted by the customer, and much more. The eBOK is integrated with Kom-Media's billing system, Kom-Bok's document circulation system and financial and accounting system.

It supports the handling of debt collection cases. Thanks to integration with the billing module, it allows you to automatically download and manage information about interest, overpayments, reminders, and balances, all of which are placed on the invoice. The module also integrates with ERP and the financial-accounting system.

It consists of 3 systems, so it can be implemented in stages and expanded with new functionalities while data on network objects is being completed.

• Kom-Net's planning and accounting for repairs and investments covers all processes related to the proper operation and maintenance of the network.
• Kom-Net network management system supports all processes related to the proper operation and maintenance of the network with the help of object records with technical data.
• Kom-Net Water Metering covers all processes related to the proper operation and maintenance of water meters in the water supply network with the help of object records with technical data.

It supports the workflow of information and documents, which enables constant monitoring of the level of quality of services provided. It makes it possible to keep a file of contractors and to handle documents, especially cost invoices and invoicing of service sales. In addition, Kom-Bok has been expanded with functionalities that simplify the administration and operation of the system.

It allows the collection and recording of readings both by radio and traditionally through manual operation of the device by the operator. The system works closely with the Kom-Media system in terms of the processes of acquiring readings, issuing invoices and recording cash payments. Thanks to online operation, the data goes immediately to the billing system at the company's headquarters.

The module is designed for comprehensive enterprise resource planning and accounting, aimed at maximizing efficiency. By default, it integrates with systems such as Impuls, Microsoft Dynamics AX, or Softlab Asseco Business Solutions. Asseco Data Systems also supports integration with any ERP system, including SAP. Unlike many other providers, Asseco does not require clients to adopt its own ERP solution. Instead, it offers the freedom to choose the most suitable ERP - or to continue using an existing one - while replacing only the sales and technical components if needed.

mBOK offers easy access to water or heating bills from local utility providers. After selecting a provider and logging into their Electronic Customer Service Desk account, users can quickly pay invoices, view messages, monitor costs, and submit applications. The app is available for download on the App Store and Google Play.